AI & Automation
What I Learned Implementing AI Ticket Triage Before It Was Cool
In February 2022 we deployed an AI triage model that replaced the manual classification work of 6 FTEs, saving $200K…
May 8, 2026
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Data Governance
Tableau Hygiene: Audit Your Reporting Environment Before You Build Anything New
Most Tableau environments accumulate reports the way email inboxes accumulate newsletters. They arrive with good intentions, get used briefly, and…
Feb 3, 2026
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